Ask For Referrals From EVERY Patient!
You should ask for referrals from EVERY Patient – make it part of your system or even automate it!
Patient: I really love your office. Your staff is so helpful and friendly.
You (acknowledge the compliment) : Thank you! I’m very proud of the great team we have.
(provide a quality statement): It’s part of our goal to provide a positive experience for patients like you who appreciate what we do here.
(make a transition statement): Not everyone has a positive experience like this with their healthcare providers.
(ask for the referral): If you have any family members or friends who might appreciate the same experience you’ve had, we would love for you to recommend them to us. We would really enjoy showing them the same kind of service you’ve had.
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