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Ask For Referrals From EVERY Patient!

You should ask for referrals from EVERY Patient – make it part of your system or even automate it! Patient: I really love your office. Your staff is so helpful and friendly. You [...]

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Recruitment Tip: Attitude Will Always Trump Skill

Recruitment Tip: Attitude Will Always Trump Skill A person’s attitude encompasses their personality, outlook on life, work ethic and how they respond to challenges. These are elements that can’t [...]

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Decisions Are Made By Those Who Have The Power to Make That Decision; Make Peace With That!

I meet a lot of people every day who complain about some mega executives who made the stupidest decision that didn’t benefit the team or the organization. The reasoning could be, the decision [...]